Chief Executive Officer Phil Martin
Phil has worked in leadership roles in Christian care charities for over 20 years. In addition he has worked in a large local authority designing and commissioning health and social care services. Phil is passionate about providing the best quality care for clients and residents, whilst also enabling and empowering staff to grow and develop and continually improve our services and outcomes.
As Chief Executive of Keychange, Phil’s primary responsibilities are to ensure that the vision, strategy and policies of the Board of Trustees are implemented, monitored and reported as effectively as possible. He leads and manages the staff team, agrees key performance targets, develops new mission and business opportunities, as well as striving to ensure that Keychange’s care and services are of outstanding quality.
Phil lives in Essex and is an active member of a Christian community on the Essex Coast. He regularly leads events, services, reflections and preaches.
Operations Manager Brian James
Brian has been an Operations Manager at Keychange Charity since September 2009. His previous experience includes 16 years in Human Resource Management with M&S then 10 years with Mission Care, a similar Christian Care Home Charity in South East London.
Over many years Brian has used his workplace experience in a voluntary capacity as a School Governor, College Governor and Trustee of various charities. Each of these organisations serves and supports vulnerable people of all ages as Brian has a passion for advocacy and speaking up for people who may not be able to represent themselves. Brian has served on the local council scrutiny committee for 10+ years representing children with Special Needs and Adults with Learning Difficulties.
As a family Brian and his wife have been supporting children and adults with learning difficulties through respite, fostering and adoption support as they both feel that creating a positive family experience and attachments are key to a person achieving their potential. Disability enables the celebration and development of ability in their family and no challenge seems too great! The family belong to a local community church working and worshipping at the heart of residential area with a number of older people attending throughout the week.
Facilities Business Manager Peter Clark
Peter joined Keychange as Business Support Manager in September 2011. He commenced his current Facilities Business Manager role in April 2018 and is responsible for Health and Safety, buildings maintenance and improvements, IT, central contracts and other facilities functions.
Peter is married, lives in North London and attends a local church in Edmonton.
Quality Improvement and Safeguarding Lead Rebecca Chaplin
Rebecca joined Keychange in 2006 involved in support work and then eventual leadership of one of our Housing Communities. Rebecca has progressed her career through Keychange since this time, fulfilling her current role in the Quality Improvement Team for the previous 4 years, leading the quality assurance and quality improvement process across the group. Rebecca also works within the Senior Leadership Team. Rebecca is our Safeguarding Lead for the organisation, strengthening relations with our Local Authority Safeguarding Boards.
Rebecca has experience of research into homelessness, housing need and collaborating with like-minded organisations, multiple examples of tendering for spot and block purchase contracts with local authority.
Rebecca acknowledges the support of her family in her work with and for Keychange and her relationship with God through her Christian faith. Together, the family belong to a local community church in Devon.